Meet The Team

Jennifer Hibbert

Director of Operations

Jenny started her career in homeless services in 2005, moving from retail management. She began as a support worker working with Priority Prolific Offenders and offenders subjected to Drug Rehabilitation Requirement orders. She progressed her career developing bespoke support programs and providing positive outcomes for clients and commissioners. She is skilled working with high risk clients presenting with complex needs, and this is still an area of interest for her today. In May 2013, along with others Jenny formed Excel Housing Solutions, responding to the need for quality accommodation and quality support, outside of hostel services. She remains passionate about her work and gets huge satisfaction when clients and staff do well.

She is married with two children and she is passionate about ensuring staff teams have a positive work life balance.

My role doesn't feel like a job, and I am grateful I was given an opportunity in 2005 which changed my life for the better. I always knew I wanted a career which helped people and gave me job satisfaction, I would never have predicted it would be in this field, but I am so glad it is. Every day is different and every day I learn something new.

Helen Sawyer

Director of Finance and HR

Helen joined Excel Housing Solutions back in 2016 after leaving a teaching career of 15 years in the Chemistry Department to focus on the Finance and HR department. She has developed systems within the organisation over the years that have allowed the organisation to flourish. As the organisation grew, she developed the HR department and focuses her attention on ensuring that this is a supportive organisation to work for.

She is married with two children and she is passionate about ensuring the wellbeing of the staff teams at Excel Housing Solutions.

I am proud to be part of a growing organisation who assists in helping vulnerable people back on their feet and as we grow as an organisation I continue to champion the wellbeing of our staff teams.

Alexis Mitchell

Director of Services

Alex started her career in services back in 1999 where she started working as an advisor on the National Drugs Helpline, National Aids Line and Drinkline – A UK wide helpline. She was promoted to Team Leader and eventually ran the Information and Training Department, delivering training UK wide on the subjects of Drugs, Sexual Health and Alcohol. She then moved to the Social Partnership and delivered training both internally and externally. She delivered training for the “Fixers Project”. This programme employed clients within recovery with lived experience to complete work placements in the drug and alcohol field and work towards both accredited and non accredited qualifications. Many of these work placements led to full time employment. Which proves that people can and do change!!

Alex has worked at Excel Housing since November 2021. She started her career as a service manager with another organisation and then managed the homeless provision Eventually she was promoted to the role of Operations Manager for these services. She still uses her training skills in Excel Housing Solutions, writing and delivering training material.

Alex is still very involved in services and continues to develop the support and accommodation Excel Housing Solutions provides.

I love my job. I am passionate about helping people and developing staff so they can support our vulnerable clients to the best of their ability.

Andy Martin

Director of Services

Andy has been working with Excel housing since 2019 as the Director of Services. Prior to 2019 he began his career with another organisation where he stayed for 11 years working across hostel 24/7 services.

Over the years, Andy has pretty much worked in every position within support work from night worker to Operations Manager and everything in between. He is now the Director of Services overseeing all of the provision that Excel Housing Solutions provides. He works closely with Alexis Mitchell to ensure that the ethos of the organisation is maintained.

Andy is still very much involved in services and client relations.

I started Support Work to help the vulnerable and I enjoy working with staff and clients to ensure we deliver the best possible service for the people under our care. May the journey continue.

Steven Hibbert

Director of Maintenance Services

Steven has worked at Excel Housing since the very beginning. He has extensive skills ranging from joinery to IT solutions and everything in between! He is a master of all things! He has a growing maintenance team who endeavour to complete any repairs as quickly as possible with minimal disruption to our clients. Steven overseas all the projects across the North West to ensure that Excel Housing is able to provide good quality accommodation that is safe and psychologically informed.

Steven is married with two children and is passionate about ensuring that all workmanship carried out within service lives up to Excel Housings ethos of quality accommodation.

I have always worked in various trades since a young boy. I am proud to be a part of an organisation that provides quality accommodation to those who need it the most.