Jenny started her career in homeless services in 2005, moving from retail management. She began as a support worker working with Priority Prolific Offenders and offenders subjected to Drug Rehabilitation Requirement orders. She progressed her career developing bespoke support programs and providing positive outcomes for clients and commissioners. She is skilled working with high risk clients presenting with complex needs, and this is still an area of interest for her today. In May 2013, along with others Jenny formed Excel Housing Solutions, responding to the need for quality accommodation and quality support, outside of hostel services. She remains passionate about her work and gets huge satisfaction when clients and staff do well.
She is married with two children and she is passionate about ensuring staff teams have a positive work life balance.